Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

403 message pops-up when setting up Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hey, Please look into this problem.
I also faced the same issue while setting up my Versa2 today. The same 403 message pops-up on the screen when you click on setup, and it just goes away when you turn off the wi-fi or switch on to the mobile data.
This is weird but is still happening.

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Hi there @SunsetRunner. Thanks for the details shared on your post.

 

I understand how you are feeling and appreciate your efforts. I recommend doing the following:

 

1. Make sure your Fitbit app is updated to the latest version: How do I update the Fitbit app?

2. Restart your router and try to set up Fitbit Versa 2 again 

3. If the issue persists, uninstall and reinstall the Fitbit app. Note: Before you uninstall the app, verify that your phone is running a supported version of Apple iOS. If your phone is on an older version, you won’t be able to reinstall the app. For OS requirements, see Fitbit-compatible devices.

 

On a side note, I've moved your post to this thread so we can keep our forums organized.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
Best Answer
0 Votes