help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire doesn't stay connected to Bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2022 12:04 - last edited on ‎03-15-2022 15:48 by Fitbit Moderator

‎03-14-2022 12:04 - last edited on ‎03-15-2022 15:48 by Fitbit Moderator

My inspire does not stay connected to Bluetooth, it disconnects quite a few times during day very annoying

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎03-15-2022 15:55

‎03-15-2022 15:55

Hi there, @Cattyla.

 

Thanks for letting us know about your Inspire. I understand how you're feeling and I'm sorry for this inconvenience. To look into this, may I know if you've other Bluetooth connections nearby when trying to sync? Because your tracker paired with your phone's Bluetooth, if you have multiple devices nearby, your phone might have difficulties to connect with your tracker.

 

That being said, let me recommend the following steps:

  1. Forget your Inspire from the Bluetooth settings.
  2. Turn the Bluetooth off and back on.
  3. Force quit the Fitbit app and reboot your phone.
  4. Restart your tracker to refresh its performance.
  5. Open the Fitbit app and pull down on the screen to force a manual sync.
Best Answer
0 Votes