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Internal server error (500) when opening up current challenges box

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‎09-29-2016 09:08

‎09-29-2016 09:08

I keep having an error message when I click onto my weekly challenges that im currently in . Iv just don't the new iPhone update so I'm not sure if this is the problem as Iv never had this until just now
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‎09-29-2016 17:35

‎09-29-2016 17:35

@Sarahrose2787  Make sure you are on the most current version of the Fitbit App too.  Try force quitting the app (double tap home screen and swipe up on the fitbit app) and reopen.

 

Perhaps that will help!

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer

‎09-30-2016 06:02

In response to Kmransom123

‎09-30-2016 06:02

Hi there @Sarahrose2787, welcome aboard to our Community. This was a glitch affecting the app but has been resolved already. So the suggestion from @Kmransom123 could be of great help.

 

The most recent version of iOS is 2.27.1, released on Sept 23rd. To review you app version tap the Account tab and from there tap Help. You'll see the app version at the top of the screen. If you are running an older version Click here to be redirected to the iOS App Store.

 

See you around, let us know how it goes this issue.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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