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Interval timer changes not saving

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Trying to edit the rest time on my interval timer, however it changes back to the original every time. I’ve tried deleting the shortcut and trying again, closing the app and trying, but nothing is working. There are also no updates so I must have the latest version. Using iPhone 11

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Welcome to the Fitbit Community, @emmawilson99.

 

I am sorry to hear the rest time on your interval timer is not saving. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Thank you for confirming that the Fitbit app and your phone are up-to-date. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.

I recommend confirming the following steps to change the rest time on the interval timer: Tap on you profile picture > your device > Exercise Shortcuts > Interval Workout > Set rest time > Confirm. After that sync your device and check if the changes have been saved.

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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