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Miles not tracking correctly

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‎04-19-2020 09:08

‎04-19-2020 09:08

035B3484-37E8-48AE-97CE-EA5BE26C0AE9.jpeg

Has anyone else found that mile 7 doesn’t register and it puts another 6? Also does anyone know how to fix this. 
Thanks in advance. 

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‎06-07-2020 18:13

‎06-07-2020 18:13

Welcome to the Fitbit Community, @Msalter7. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing that miles are not tracking correctly. Thank you for providing a screenshot. I appreciate your efforts to resolve this and I here to assist you. I would like to advise that this issue has been reported to our team and we're working to identify a resolution as quickly as possible. Be sure to keep the Fitbit app and your device up-to-date as the updates come with new features and bug fixes. I am sorry for any trouble, thank you for your patience. 

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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