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Ios13

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‎10-05-2019 05:51

‎10-05-2019 05:51

I’ve also tried all the suggestions and my Inspire still is not receiving notifications. Cmon Fitbit you’ve been working on this for over a week, figure this out

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‎10-05-2019 13:32

‎10-05-2019 13:32

Hello @WPrice 

I understand your having notification issues. I don’t know exactly which suggestions you tried but I’ll try to help the best I can. Let’s make sure your device settings are correct and hopefully that will solve this issue.  Take a look at each of these areas of settings:

First open your Fitbit app

Tap your profile picture in upper left

scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”

scroll down and tap notifications 

enable the notifications you want in green 

now simply tap “today” at the bottom of your screen to get back to the main page 

 

Now lets make sure your iOS device is set up correctly:

go to:

device iOS settings>location services >Fitbit>Always on

also Go to:

iOS setting>Fitbit>Location>Always on

also go to:

iOS settings >notifications >messages>Select always under show previews 


Now Go to your Bluetooth:

  1. Tap the "i" icon next to the name of your Fitbit device
  2. Turn on the Share System Notifications.

 

😃please get back to me to let me know if this solves your notifications issue.

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