Iphone6 and ipad

[Cheft]

Can I use an iphone6 as well as an iPad for one Fitbit hr. I've been using my iPhone with no problem but I tried to pair the Fitbit with my iPad with no luck it seems you can't use both unless I'm doing something wrong.
Thanks

[DerrickS]

Hi @Cheft,

If you have your tracker Bluetooth bonded to your iPhone (required for call notifications), it's likely that the Bluetooth connection is preventing you from syncing to a second mobile device. This is a known limitation of Bluetooth.

Click here for a list of troubleshoots that could help.

Let me know if you need any additional help!

[Lynda1943]

I am synced to my iPad. I want to pair with my iPhone 6

[DerrickS]

@Lynda1943 If you are Bluetooth bonded to your iPad, you'll need to forget the bond first. This can be done by:

1. Opening your iOS settings on your iPad.

2. Open your iOS Bluetooth settings.

3. If your tracker shows up under "My Devices" click the circle i icon and then click "Forget this device".

4. Use the link

After you've forgotten the bond on your iPad or if you are not Bluetooth bonded to your iPad, you can pair your tracker to your iPhone using the instructions listed here.

Hope this helps!