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Is it possible to get Quick Replies on iOS?

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‎01-08-2019 18:46 - last edited on ‎01-09-2019 06:59 by Moderator Alum

‎01-08-2019 18:46 - last edited on ‎01-09-2019 06:59 by Moderator Alum

You cant answer texts even with preset answers with an IOS device

 

Moderator Edit: Clarified Subject.

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‎01-09-2019 01:27

‎01-09-2019 01:27

That's correct. This feature currently only works with android phones. See: https://help.fitbit.com/articles/en_US/Help_article/2344/

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‎01-09-2019 07:00

In response to SteveH

‎01-09-2019 07:00

Hello @Rhaehaik, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH, i hope you're doing well. Smiley Happy

 

I appreciate you have joined us and letting us know you're experiencing this situation. As mentioned by @SteveH, Quick replies are currently only available for Android phone. At the moment it's only possible to use Quick Replies with messages coming through the Fitbit app.

 

Tell me, have you sent or received any messages through the Fitbit app? If so, could you please go to App Notifications and make sure "Fitbit" is enabled on this list? After enabling it, go back to the Dashboard screen and sync your Versa. Go back to Notifications and check if the option for Quick Replies has been enabled, if not, please force-quit the app and try again. If this doesn't work, log out from the app, restart your phone and log back in. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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