ANSWERED
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @losingit2017, have a warm welcome to the Fitbit Community, it's great to have you on board. 
The Fitbit app is free of charge and you can download it even if you don't have a tracker. As you had a Flex and now you have a Flex 2, please note that you don't need to download it again, if you have updated it, you can set up your Flex 2 without any inconvenience.
To set up your tracker:
- Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply. 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @losingit2017, have a warm welcome to the Fitbit Community, it's great to have you on board.
The Fitbit app is free of charge and you can download it even if you don't have a tracker. As you had a Flex and now you have a Flex 2, please note that you don't need to download it again, if you have updated it, you can set up your Flex 2 without any inconvenience.
To set up your tracker:
- Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @losingit2017, I hope you're doing well, thanks for taking the time to reply and letting me know your issue has now been resolved. I'm glad. 
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.
Happy stepping.
Best Answer