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Issues Syncing

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‎03-20-2018 04:34

‎03-20-2018 04:34

My Blaze nor my Flex 2 is syncing to my Fitbit app? I removed both of them and now I can’t get them to reconnect. Any suggestions?

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‎03-20-2018 05:26

‎03-20-2018 05:26

Hi @Bcmarso. Welcome to the forums. When removing a Fitbit device from the app, it is important to take a second step — Go into your iPhone’s Bluetooth from the Settings screen. Remove the Fitbit devices from there, also.

 

Then, make sure your Blaze and Flex 2 are fully charged and try once more to add them to your app. If you are still having issues, tap here for more trouble shooting tips. 

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