help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2018 04:34

‎03-20-2018 04:34

My Blaze nor my Flex 2 is syncing to my Fitbit app? I removed both of them and now I can’t get them to reconnect. Any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎03-20-2018 05:26

‎03-20-2018 05:26

Hi @Bcmarso. Welcome to the forums. When removing a Fitbit device from the app, it is important to take a second step — Go into your iPhone’s Bluetooth from the Settings screen. Remove the Fitbit devices from there, also.

 

Then, make sure your Blaze and Flex 2 are fully charged and try once more to add them to your app. If you are still having issues, tap here for more trouble shooting tips. 

Best Answer