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Issues with app and Bluetooth.

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‎07-01-2018 15:36 - last edited on ‎07-05-2018 06:30 by Moderator Alum

‎07-01-2018 15:36 - last edited on ‎07-05-2018 06:30 by Moderator Alum

Having problems with the app and connecting it to the Bluetooth which in turn effects my walking on the app

 

Moderator Edit: Clarified Subject.

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‎07-05-2018 06:36

‎07-05-2018 06:36

Hello @Wickedwitch68, I hope you're having an excellent day, thanks for joining the Fitbit Community! Smiley Happy

 

Thanks for sharing your experience with me, I would like to know more details about your issue so I can assist you further. Tell me, which tracker are you currently using? When you mention the app, what kind of trouble are you getting? What is the problem related to the Bluetooth on your mobile device? 

 

If you'd be so kind to reply to me with the information requested and even a screenshot of the Fitbit app, that will be very helpful for me to check this further. Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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