Issues with latest iOS update and Charge HR

[SunsetRunner]

I started the update last night before I went to bed and it stopped at halfway. Sometime during the night, my Charge HR died and this morning the update still hadn't finished. I unpaired my Charge HR and turned off notifications as suggested on another thread and the update at least finished. I have no sleep data from last night/this morning and my # of steps for today are at a ridiculously high amount ... 4342 steps and 14 floors even though I've actually done 459 steps and 1 flight for today when I drill down on the data. It appears to have just started the day off with the data from yesterday and continued counting. I've rebooted my iphone and done a restart on my Charge HR.

[ACG · Accepted solution]

Hey @SunsetRunner

This is what I did after one acted up during the update:

Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".

To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync

More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047

Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad

Syncing Article
://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle

[SunsetRunner]

Yes, that's what I had already done. For some reason, the stats from the the previous day didn't reset at midnight. Everything seems to be fine now.  Thanks for your help @ACG.

[ACG]

I'm so glad your up and running. 

Have a fantastic day