help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-01-2016 16:55

‎04-01-2016 16:55

Ok, just me or what? Lights burn my arm at night if it slides up and gets snug. Won't sync with phone. Says I climbed 5 flights of stairs. Only climbed 1. Ugh!!!
Best Answer
0 Votes
1 REPLY 1

‎04-02-2016 08:09

‎04-02-2016 08:09

 Hey, @TEasons! Welcome, welcome! Oh no! If it's burning your arm please stop wearing it and contact our Customer Support team as soon as possible. This is not normal and should not be happening at all! Now the other issues, might be fixed by a quick restart.

 

Please keep me informed! 

 

Solange | Community Moderator, Fitbit
Best Answer
0 Votes