01-23-2020
10:59
- last edited on
01-26-2020
17:07
by
LizzyFitbit
01-23-2020
10:59
- last edited on
01-26-2020
17:07
by
LizzyFitbit
I see that a lot of people are having issues not getting notifications - I was just wondering if anyone else is getting random notifications? I am awake again at 5.30am because of a reminder for something in my calendar at 8.30am - even though I have actually turned off any reminders for that calendar event weeks' ago. (And even when I DID have a notification set for this event, it was only ever set for "at time of event" - it certainly wasn't for 3 hours earlier!)
I have an event on tonight and I will be sitting there with my eyes hanging out of my head, from being woken up so early today.
Sometimes I also get a reminder that keeps reminding me of something for a couple of hours - even long past whatever calendar event has been and gone.
This issue has been going on since probably October or November - I've now been having to try and remember to turn off all notifications before I go to bed, and turn them back on again in the morning. Which is ridiculous, and I should not have to do this.
I'm getting very over my Fitbit. I've loved it for about 4 years now... the honeymoon period is now over.
Moderator edit: updated subject for clarity
01-26-2020 19:33
01-26-2020 19:33
Hi @namza. Welcome to the forums! I'm sorry for the delayed response.
Thanks for sharing detailed information about the issues experienced with the notifications, as well for the steps tried prior posting. I totally understand where you're coming from about this whole situation and let me give you a hand with this matter. Before anything else, may I know the model of your Fitbit device? Is the issue just with calendar notifications? In case you have an Ionic or Versa family smartwatches, have you had a similar behavior with the Agenda app? May I also know your iPhone's model and OS version?
I'd recommend to give one try to the following steps in the given order:
I'll be around, keep me posted.
07-17-2020 12:31
07-17-2020 12:31
Hello
Sorry I have not replied.
I followed the steps that you suggested, and it has unfortunately not helped.
Again last night, I got a message at midnight for something in my calendar on Sunday at 10am. And another notification at 2.15am for something in my calendar on Monday at 9am.
I now have an iPhone 11, but when I originally posted I had an iPhone 6s - so it has happened on both phones.
I also have the Charge 2.
Yesterday, I played with the Settings and found something that said to turn off notifications between certain times. I opted for no notifications between 8pm and 8am. Clearly that did not work since I got disturbed in my sleep twice last night.
This has been going on now since October last year. Please help!