12-23-2016 02:00
12-23-2016 02:00
My Blaze captures the Km data but it's not reflected in Km travelled on the app.The exercise time is but not Kms
Best Answer12-26-2016 08:18
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12-26-2016 08:18
Hello @SunsetRunner, thanks for joining us, it's a pleasure to welcome you to the Community!
Are you seeing a big discrepancy between the data in your Blaze and the app or between the app and the online Dashboard? If that's the case, it's possible the app is not updating the information correctly. To solve this, please log out from the Fitbit app, restart your phone and log back in to refresh the information.
Give it a try and keep me posted in case you need anything else! ![]()
Best Answer