Lack of Information

[dwoolfy89]

First time using this community site and this topic may have been brought up several times by other members but I’m mainly here to see if Fitbit have any plans to rectify this issue or are my better off switching to Garmin. 

now I’m not the most experienced runner out there but I’ve been trying to improve my fitness over the last few years and started running the odd 5k which I’m enjoying more and more. Now since Fitbit changed their app to the new updated look they have completely removed the ability to view your runs in minutes and second. This surely is an important feature when your trying to reach a new PB for example recently I completed a small early morning run according to the app in 13mins. Then when I checked logging on through dashboard it turns out the actual time was 13.57mins now that extra 57 seconds is a big difference when trying to improve. 

Until recently there has been a loophole to get your actual data by going through the manage data section on the app. As annoying as this was it was still a loophole to allow me to view it. However Fitbit felt the need to annoy everyone even further and remove this feature also.

so again I ask is this ever going to be resolved or not? 

[JohnnyRow]

First part with time to minutes, Fitbit is aware of it.  That about the extent of information we get until it happens.

As for manage data section, not familiar what you are talking about.

[mikey_pdx]

@JohnnyRow there used to be a way to see old 3.x style screens for your exercise data by tapping the vertical 3 dots in the upper right of the Exercise screen in the app, then tapping 'Manage Data', then scrolling to 'Exercise (Exercise Logs, GPS Tracking)' and tapping 'Review Your Data'. That was removed a few updates ago (4.09, maybe? I forget). You can still go review the data, but it's in the newer, less-functional, 4.x screens now.

[mcw53]

@JohnnyRow 

1) Fitbit has been aware of this for 6 months and have done absolutely nothing about it. It would take 5 minutes to change the display format from h:mm to h:mm:ss. Activity duration is probably the most important metric for many activities, especially runs. If google was going to fix this, they would have done so long ago.

2) This is the workaround that google intentionally disabled in v4.10

cc: @dwoolfy89 @mikey_pdx