Last Lap not counted as the fastest during a Run.

[Mikegillett]

Hello!  Everytime I have been doing lap

runs, my last lap is never seen as completed and so if my last lap was the fastest, it is not counted as such. However, if I complete the lap and then pause and end the run, time is added to my run unnecessarily. Please fox this.  See picture for example.Lap six was last lap. Upon crossing the finish line, I hit the pause button then ended the lap.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Mikegillett, I hope you're doing well, it's nice to see you around the Fitbit Community. 

I appreciate you have brought this to my attention and for sharing a screenshot of your exercise with me. Tell me, since when have you experienced this situation? Are you using MobileRun or a tracker with connected GPS to track your run? If so, which tracker are you currently using?  This information will be very helpful for me to check this situation further and determine what we should do next. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[Mikegillett]

Hello!  I have noticed it for a little over a year, however, it’s only just begun to bother me. 

I use my Fitbit Ionic and Its GPS capabilities. Prior to the Ionic, I was using my Fitbit Surge. 

[MarcoGFitbit]

Hello @Mikegillett, I hope you're doing well, thanks for taking the time to reply. 

Thanks again for your patience. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

[Wendose]

Hello,

I am having the same issue. I am using the Charge 4 in run mode.

Thanks,

W