Notification tile won't open in the app

[Emma-LouiseAM]

Hi. I just got my new versa 2 it’s has synced fine and everything seems to be showing up, apart from the notification function doesn’t work. 
In the app there is the notification section under the device. This will not select and open. 
I have restarted reliables and update everything (versa 2 and phone )

I’ve restarted Bluetooth and reset access but nothing has worked. 
seems as though there may be an glitch in the app. 

I really want to get my new watch up and running properly as soon as possible so please help. 

regards Emma 

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Emma-LouiseAM.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend uninstalling and reinstalling the Fitbit app. 

By the way, I've moved your post to iOS App board so we can keep our forums organized.

Hope this helps!

[Emma-LouiseAM]

Hi. Fully enough I tried that about two hours before your reply and that did indeed work.

Sorry I totally forgot to them delete my query. Thank you so much for replying
Regards
Emma

Get Outlook for iOS

[LiliyaFitbit]

Thank you for the update, @Emma-LouiseAM.

I am glad to hear you're back on track! I hope you continue enjoying the Fitbit experience and working on your goals. Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

Keep on visiting the forums!