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Live heart rate not showing on Fitbit app

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‎07-01-2018 17:04 - last edited on ‎07-02-2018 04:25 by Fitbit Moderator

‎07-01-2018 17:04 - last edited on ‎07-02-2018 04:25 by Fitbit Moderator

I can’t get my BPM to show up current on my app for my iPhone it shows resting only . I have tried signing out of my app out of my blue tooth and turning off my phone still it is not working . Can anyone help 

 

 

 

 Moderator edit: updated subject for clarity

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1 REPLY 1

‎07-02-2018 04:29

‎07-02-2018 04:29

Welcome to the Fitbit Community @Sae1963! Thanks for already trying those steps in order for your app to show your heart rate, nice way to go! Robot Very Happy

 

Make sure Bluetooth is enabled on your mobile device. In the Fitbit apps for iOS and Windows 10, also make sure all-day sync is turned on. 

Have you check the all-day sync thing?

 

PS: I moved your post to the iOS APP as there are more chances to get app related replies here.

 

Looking forward to your response! 

Maria | Community Moderator, Fitbit


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