help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logging Food Causes the App to Force Quit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2016 00:06 - last edited on ‎04-11-2016 09:11 by Moderator Alum

‎04-11-2016 00:06 - last edited on ‎04-11-2016 09:11 by Moderator Alum

I am having the same issue and have been for weeks now - constantly quit the app but it makes no difference, food items still disappear after I have entered them. Are FitBit looking into this bug?

Best Answer
0 Votes
2 REPLIES 2

‎04-11-2016 09:19

‎04-11-2016 09:19

Thanks for sharing @LouJaye

 

No clue if Fitbit is aware about,

 

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Best Answer
0 Votes

‎04-11-2016 12:15

‎04-11-2016 12:15

Hi @LouJaye,

 

I would recommend making sure that you have updated to iOS App version 2.21.1 was just released this morning. Click here to be redirected to the iOS App.

We are definitely aware of this issue. One short-term workaround while a long-term resolution is being worked out is logging food on Fitbit.com.

Welcome to the Fitbit Community!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes