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Login every time I open the app

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‎11-01-2017 18:13

‎11-01-2017 18:13

Ever since my last upgrade I have to login every time I try to open the app.  Very annoying since it requires both hands to login and there is no “remember me” feature.

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‎11-02-2017 09:08

‎11-02-2017 09:08

Hello @Rkcarabell, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, our team is aware of this situation and is currently working towards a prompt and proper resolution for this issue that's affecting some users. Please keep an eye on this post that serves as the official thread for this issue which will be updated once we have more information to share.

 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎02-05-2018 10:09

In response to MarcoGFitbit

‎02-05-2018 10:09

any update on a fix for this issue?  Here we are in February and the issue is still occurring. 

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