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Long delay refreshing sleep log

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Fitbit app takes a couple of minutes to refresh the details of my sleep log every day. I like the update that shows me summary info on my home screen, but when ok go to the screen that shows me detailed sleep info by time of night, that is where the delay is. 

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1 REPLY 1

Welcome to the Fitbit Community, @DadBradInMD.

 

Thanks for the details shared in your post. I recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

If the issue persists and your device is running Apple iOS 12.2 or higher, please uninstall and reinstall the Fitbit app.

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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