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Losing every day around 6000 steps a day

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‎09-01-2017 23:45

‎09-01-2017 23:45

Losing from midnight to morning around 6000 steps

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‎09-02-2017 08:12

‎09-02-2017 08:12

Are we are talking about the step total as shown on the friends tile. If so, this tile shows the steps taken so far today plus the steps for the previous 6 days. Once you have logged at least a week of data the total will always go down at midnight as it deletes the oldest day's data to make room for the new day.

 

Would this account for what you are seeing?

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‎09-13-2017 14:37

‎09-13-2017 14:37

Thanks for your input @SteveH! It's always nice to have in the forums. Smiley Happy

 

Welcome aboard @geainperth1! Hey are you referring to your leaderboard just like @SteveH is describing? If so, then take into account his comments about it since this is how the leaderboard works in order to give you space for next day's steps.

 

Please get back to me with as much detail about the situation as you can. In that way we'll be able to give you an explanation quicker. Looking forward to hear back from you! 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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