03-02-2021 07:49
03-02-2021 07:49
Hi -- I just noticed that the FitBit app on my iPhone no longer shows the % battery left when I swipe down on the main status page. This was a handy way to tell the remaining charge on my Charge 4 instead of having to squint at the small screen on my FitBit when I swipe down the clock face. I suspect the latest iOS app update removed the % battery left badge and I have not found this information anywhere in the app. I like seeing a % number instead of a tiny image of a battery with a graphical representation for the amount of battery charge left. Any thoughts/suggestions appreciated.
03-02-2021 08:31
03-02-2021 08:31
Hello @RAM4488 and welcome to the Help forums. I am moving this post to the iOS forum as it is a better fit.
Which version of the app do you have? Tap on your profile picture, then scroll down to Help & Support and tap on that.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-02-2021 09:17
03-02-2021 09:17
I have FitBit 3.39 (1027). I think that is the iOS app designation.
03-02-2021 09:38
03-02-2021 09:38
@RAM4488 You are correct. I have the same version. I see my percent battery charge right under my Notification inbox when I gently pull down on my Today page, just like always.
Try logging out then logging back in. Or my next step is to delete the app, restart my phone, then re-download the app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-03-2021 08:27
03-03-2021 08:27
I now see the % battery charge again when I gently pull down the Today page. The little battery icon did not appear when I tried this several times yesterday. I didn't login/out or reload the app; the battery charge information just became visible again in the app. Appreciate the suggestion, @LZeeW nonetheless.
Interesting, or maybe not given the difficulty sometimes in trying to decipher app behavior. Glad to have this information readily available in the app again!