Lost Charge 2 steps and can't connect to Weight Watchers

[Grandma552]

I was able to change the time on my Charge 2 Fitbit but now I lost the steps tracker. I’m also trying to link my activities to my Weight Watchers app. Frustrated need help

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Grandma552.

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. I appreciate your efforts and recommend restarting your tracker: How do I restart my Fitbit device? If you don't see your steps in the Fitbit app, please try to add the step tile to your Fitbit app dashboard by following the instructions at How do I add, remove, or rearrange tiles on my Fitbit app dashboard?

For instructions to connect your Fitbit account to Weight Watchers, see How do I connect my Fitbit account with another app?

Hope this helps! 

[Grandma552]

Thanks so much. Yes it worked I was able to get my steps showing on Fitbit and share them w Weight watchers. I wasn’t leaving the app open m running 

[LiliyaFitbit]

Thank you for your reply, @Grandma552.

I am glad to hear you're back on track! Thanks for the update, I hope you continue enjoying the Fitbit experience and working on your goals. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

Keep on visiting the forums. Happy stepping!