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Lost steps after syncing to my phone

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‎05-17-2016 18:18

‎05-17-2016 18:18

I've been having trouble syncing my Fitbit to my iPhone app. So I plugged it into my computer and all of my information got deleted. I was almost at 10,000 steps and 45 minutes of exercise. Not sure what happened.

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‎05-18-2016 06:57 - last edited on ‎11-19-2025 10:26 by Fitbit Moderator

‎05-18-2016 06:57 - last edited on ‎11-19-2025 10:26 by Fitbit Moderator

A warm welcome to our new friend @charleag! Thanks for joining us! Woman HappyMmmhh this is really weird...why don't you try restarting your tracker by following the steps provided in here and then make sure to follow the steps in this thread.

Let me know how it goes! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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