09-24-2016 20:59
09-24-2016 20:59
Best Answer09-24-2016 21:19
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-24-2016 21:19
Hi, @FitChic1! I would suggest trying the usual steps of restarting your app, turning your Bluetooth off and on, and restarting your phone, too. You can also try restarting your tracker, but this seems like an issue with your phone, not your tracker.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!