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Luxe won’t sync properly

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‎01-03-2024 20:06

‎01-03-2024 20:06

For a few days, my FitBit iPhone app displays that my Luxe has synced, but the data doesn’t match what’s on my FitBit. When I sync, I see steps go up but the readings are way off/way less than what I actually have. The time is also an hour ahead. I’ve tried everything - Force quit, restart, turning Bluetooth off/on, downloading the latest iPhone update - no luck. Has anyone else had this problem and successfully fixed it?

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