Manual Tracking on Blaze changed number of steps than normal

[RunningGirl84]

This week my Fitbit Blaze has changed the number of steps I have completed when running.  I input the run manually.  On Monday I ran 16km and it recorded 18550steps in 88mins.  On Thursday I ran the same distance in the same time and it only recorded 15929steps

anyone help?

[WendyB]

Welcome to the forums!

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Hope to see you around the forums! Join in on the discussions forums!

[RunningGirl84]

This week my Fitbit Blaze has changed the number of steps I have completed when running. I input the run manually. On Monday I ran 16km and it recorded 18550steps in 88mins. On Thursday I ran the same distance in the same time and it only recorded 15929steps

anyone help?

[Rich_Laue]

@RunningGirl84 a manually entered exercise is gor when the tracker was not, or could not be worn, and it allways will overide the trackers data.

The solution is not to manually enter but to use the recording function on the Blaze.

The easiest is to just wear the tracker and let Fitbit decide that your running.

Next is to start the multisport mode, with or wihout gps.

Http://help.fitbit.com/?q=multisport