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Map Won’t Load, Showing Loading Circle

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Last couple of cycles I’ve done the map thumbnail in daily exercise will not load. There is just a loading circle showing. When I go into the exercise, the map is shown so it has tracked. Is there a fix for this please?

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Welcome to the Fitbit Community, @Benito_S6. I am sorry for the delayed response.

 

I am sorry to hear that the map thumbnail in daily exercise will not load for your cycles. Thanks for trying to resolve this and I am here to help. I appreciate the additional details and screenshots and recommend doing the following:

 

  1. Log out of the app.
  2. Force quit the app and check if it is updated to the latest version by following these steps.
  3. Restart your phone. 
  4. Log into the Fitbit app and check if the issue persists.

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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