06-02-2018
11:38
- last edited on
06-14-2018
07:59
by
MarcoGFitbit
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06-02-2018
11:38
- last edited on
06-14-2018
07:59
by
MarcoGFitbit
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GPS map in workout summary is showing the wrong maps and routes. There are even routes that I have never done (someone else route) shown on some days. When I go into the specific workout the correct gps route is shown
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.

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06-02-2018 13:05
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06-02-2018 13:05
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phone resulted in the same condition

06-02-2018 11:53
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06-02-2018 11:53
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Log out of the app, restart your phone, log back into the app. Fixes it every time. You may not even need to restart your phone, quite often just logging in and out sorts it.
06-02-2018 13:05
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06-02-2018 13:05
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phone resulted in the same condition

06-04-2018 01:26
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06-04-2018 01:26
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Did you also log out of the app and back in? This seems to be the most important part. I've had this happen several times and this always fixes it.
06-07-2018 03:21
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06-07-2018 03:21
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I had the same issue and logging out and back in fixed it. No phone reset necessary. Thanks!

06-14-2018 08:00
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06-14-2018 08:00
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Hello @markdland and @Additup12, thanks for joining the Fitbit Community, it's great to have you on board. It's great to see you @Alicat2104, I hope you're doing well.
@markdland and @Additup12, I appreciate you have let me know your issue has now been resolved after restarting the app and the phone and logging out and in to the Fitbit app, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

08-08-2020 06:43
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08-08-2020 06:43
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I had the same problem with my Charge 2 and, in effect, logging out of tha App and back in, fixed it.
It was a problem I had since a long time. I'm happy of having been able to solve it through this Community.
Davide (Italy)

