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Max heart rate hiding

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‎03-07-2019 21:01 - edited ‎03-07-2019 21:01

‎03-07-2019 21:01 - edited ‎03-07-2019 21:01

I'm using an iPhone 7 Plus running on iOS 11.4.1. Using app version 2.89.

BD6ABA14-5A0E-423B-A402-A8050E9DE362.png

 

My max heart rate achieved during my run is not being shown. I don't know if it's just hiding in that random spot or that my max heart rate is at the end and is being displayed there. 

 

Thank you!

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3 REPLIES 3

‎03-08-2019 06:58

‎03-08-2019 06:58

Hello @MirelaSA.

 

Thanks for sharing that screenshot and explanation of what is going on.

 

In this case I'd like to recommend that you try to log out of the app and then log back in. That should force all details to be loaded from the servers once again so that they display correctly. 

 

Give it a try and let me know how it goes! Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎03-08-2019 12:12

In response to LanuzaFitbit

‎03-08-2019 12:12

I just did this and unfortunately the issue persists.

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‎03-12-2019 09:45

In response to MirelaSA

‎03-12-2019 09:45

Hello @MirelaSA.

 

I apologize for the delay in my response. Thank you for going over the log out and log in process.

 

In this case, is it happening for all activities or is it only in this particular run that you shared?

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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