11-23-2017
06:13
- last edited on
11-25-2017
05:19
by
MarcoGFitbit
11-23-2017
06:13
- last edited on
11-25-2017
05:19
by
MarcoGFitbit
When I try to reply to a message from Fitbit App to friend it disappears from the screen. I can only see my friends reply not what I sent. So only half the conversation is visible.
I am using an iPhone 7 Plus , I have updated the app and I have logged out & back in several times.
Moderator Edit: Clarified Subject.
11-25-2017 05:45
11-25-2017 05:45
Hello @SunsetRunner, I hope you're doing well, it's nice to see you around.
At this moment, when you sent a message through the Fitbit app you will not be able to see it, only the person receiving the message will. The same thing happens when someone sends you a message, only you can see it but not the other person.
I understand your concern about this feature and that's it's not ideal for visualizing entire threads, which is why I would like to encourage you to check on @mpsb's suggested idea. Please feel free to add your vote and comment to this idea, this is truly the best way to make your voice heard and get the attention from our development team.
I hope this can be helpful, if there's anything else I can do for you, please let me know.
08-31-2018 02:16
08-31-2018 02:16
I was wondering that myself. It's impossible to have a running conversation with someone when you can't see your previous replies. I received a couple of messages yesterday where I don't know what they're talking about since I can't remember what I've already told them.
09-03-2018 08:57
09-03-2018 08:57
Hello @Piggiepie54, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community.
Thanks for sharing your feedback about this feature with us, I really appreciate it. I understand your concern about not having a proper messaging system in the Fitbit app, which is why I would like to suggest you to vote and comment on @mpsb's suggested idea, this is the best way to make your voice heard and for our development team to track the demand of the feature.
I hope this helps, don't hesitate to reply in case you need anything else.