Michael showing several times in friend list after app update

[Linfon85]

 

After my update to version 3.42 I suddenly have a Micheal in my friend list several times.. Please fix this!🙏🏼

Moderator edit: subject for clarity 

[LZeeW]

@Linfon85   Did you try deleting and reinstalling the app?  It might help.

[Mystiqueblue]

On top of my friend’s list, it had momentarily displayed  9?? Instead of the number 1 and ??Michael as the name with ??? Steps. 10 mins later it returned back to showing the usual name of the person and all the normal stats. Any clue what may have happened? I dont know anyone by the name of Michael so it’s weird how that name would pop up and then disappeared.  

[MandalorianRuck]

Hi! This morning I noticed all, but one, friend's name was changed to "?? Michael" and number of stairs climbed was "??99,999".

What has happened?

[Odyssey13]

Hi @Mystiqueblue  and @MandalorianRuck  your posts have been merged into this post where @Linfon85 had the same thing happen. Try doing as @LZeeW suggested above and removing and reinstalling your app. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Mystiqueblue @MandalorianRuck. It's nice to see you around and thank you for your help, @Odyssey13. 

@Mystiqueblue Thanks for the details shared in your post. I understand your concern and I am glad to hear that the issue has been resolved. 

@MandalorianRuck I understand how you are feeling about this situation. Please try to uninstall and reinstall the Fitbit app as it was suggested in this thread to see if this helps. 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

Hope this gets you back on track.