Mile Splits not showing on exercises in the app.

[Paul63]

Hi there,

I wonder if anyone can help? I am a runner who used to be able to see miles splits on the iOS app with an option to see km splits. Now the display only shows Cue Mile and Pace (in km). I have deleted the app and re-installed and played around with various settings etc. Really frustrated and would probably go back to my old Garmin if I can't resolve.

Thanks in advance!

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Paul63, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

[Debs2018]

Hi, has this been resolved yet, I've had to download a different app to track this and I want to delete the other app as soon as I can as I haven't much storage on my phone, thanks

[MarcoGFitbit]

Hello @Debs2018, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. 

At this moment I don't have a specific timeframe for when this issue will be resolved. I understand your concern about this feature and once I have more information to share with you about this situation I'll make sure to update this thread accordingly. 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.