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Mile paces

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Downloaded 2.39 yesterday. Got in my run today. Displayed cues and paces in new format. 

But **ahem**, all my previous runs just show ?? for cues and paces???  Total run distance and time is still there, but separate cues and paces only show ??

What the hell ??

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Through a chat with Arlene at fitbit help the following

Shut down and restart your mobile device
Logout of fitbit and log back in

Fixed it

View best answer in original post

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Hi, @au7772, it looks as if this is a bug introduced with the new update to the iOS app.  Moderators have been flagged, so hopefully we will hear news on this soon.

 

In the meantime, as it is isolated to iOS you should still be able to see your correct splits on your web based dashboard.

 

I hope this helps.  Welcome to the forums.

Sense, Charge 5, Inspire 2; iOS and Android

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Through a chat with Arlene at fitbit help the following

Shut down and restart your mobile device
Logout of fitbit and log back in

Fixed it
Best Answer

Hi, @au7772, I have gone ahead and marked your post as the solution.  Many thanks!

 

Note that a shutdown is not required.  Simply logging out and then back in again should do the trick.

Sense, Charge 5, Inspire 2; iOS and Android

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