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Mismatched exercise maps since 2.25 update

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Noticed this after the app update today. The list of tracked walks in the exercise section should show a map of the corresponding walk. But since the update these maps are mixed up - the map for my walk today appears to actually be a walk I did earlier. The map for my walk a few days ago is actually of a walk I did months ago, and so on. Clicking on these to see the walk detail does then show the correct map.
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It's nice to see you around the Community @DaveWC Woman Very Happy! Hmmm...this is very strange let me say.

 

I'd recommend doing the following:

 

  • Log out of your Fitbit App
  • Force quit the App
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit App

 

Let me know if this does the trick! 

Maria | Community Moderator, Fitbit


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I don't want to log out of the app as this contradicts the advise given on here re the issue where walks fail to sync, which also affects me. I've done the other steps you suggest and there's no improvement.
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Try it my friend @DaveWC, it has worked for me once. 

Maria | Community Moderator, Fitbit


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If I log out of the app I will lose my unsynced exercises as many users have detailed in this thread https://community.fitbit.com/t5/iOS-App/Exercise-says-quot-not-synced-quot/td-p/1379843/jump-to/firs.... I've been waiting for a solution to that issue for months now but it appears Fitbit have given up.
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Thanks for sharing me the thread, but it says "uninstalling/reinstalling the Fitbit App could cause data loss" what I'm suggesting are different steps. See them here.

 

Let me know how it goes @DaveWC

Maria | Community Moderator, Fitbit


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The moderator's advise says uninstalling the app could cause data loss. Everybody in the thread who has tried logging out has reported data loss too.
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That is my suggestion my friend @DaveWC, I've tried logging out and logging back in several times and I've never lost my data. 

But if you're unsure about this, please get in touch with Customer Support directly so they can give you through something different after doing a deeper investigation into your account. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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