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It's nice to see you around the Community @DaveWC
! Hmmm...this is very strange let me say.
I'd recommend doing the following:
Let me know if this does the trick!
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Try it my friend @DaveWC, it has worked for me once.
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Thanks for sharing me the thread, but it says "uninstalling/reinstalling the Fitbit App could cause data loss" what I'm suggesting are different steps. See them here.
Let me know how it goes @DaveWC!
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That is my suggestion my friend @DaveWC, I've tried logging out and logging back in several times and I've never lost my data.
But if you're unsure about this, please get in touch with Customer Support directly so they can give you through something different after doing a deeper investigation into your account.
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