help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing Food Goal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2016 19:19

‎06-25-2016 19:19

I just got my Fitbit charge HR yesterday, but I've had no luck setting a food goal. I have deleted and reinstalled the app, restarted my iPhone, and re-entered my goal weight multiple times. The app will not save my calorie deficit no matter what I do. Please help. This is the entire reason I even bought a Fitbit in the first place.
Best Answer
0 Votes
1 REPLY 1

‎06-30-2016 16:28

‎06-30-2016 16:28

A warm welcome to our new friend @Mtpocketts! I'll be delighted to help you out here. Cat Wink 

Try the following steps:

 

1. From the app dashboard, tap Account in the bottom-right corner.
2. Tap Goals.
3. Tap Food.
4. Enter your weight goal and tap Next.
5. Choose a food plan that best suits your needs, then navigate through the food plan screens by tapping Next.
6. Tap Done.

 

If that doesn't do it, then try doing it from your Web Dashboard. Click here for step by step instructions. Hope this helps! 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

Best Answer
0 Votes