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Missing Nutrition section after the app update

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‎02-28-2021 06:22 - last edited on ‎04-08-2021 07:14 by Fitbit Moderator

‎02-28-2021 06:22 - last edited on ‎04-08-2021 07:14 by Fitbit Moderator

Last night I updated the Fitbit app.

This morning I started logging in my food and I’ve noticed that under the Macronutrients section there was no Nutrients section anymore.

 

I’ve had a hard time finding a place to ask a question about this, eventually l ended up requesting a chat. The person there requested photos, so l sent one from yesterday’s log- complete with the nutrients section, and one from today without the section.

The person asked if l can see the section from yesterday. I said yes. Then they told me to check my log for today, asked me if there is anything else they can help me with and closed the chat before I had time to reply.

 

Needless to say the Nutrient section is still missing, and I have to check every item l ate for its nutritional value, instead of having an overview.

 

I am annoyed and upset with this change and with the time l’ve spent trying to speak to someone, and the answer l’ve got.

 

Please fix the missing nutrient section.

 

 

Moderator edit: subject for clarity 

 

Best Answer
182 REPLIES 182

‎04-14-2021 21:51

In response to LiliyaFitbit

‎04-14-2021 21:51

Not only has the new update not changed for me (iPhone 11) with the nutrition section still missing but the calculation of in/out calories is now wrong too, I am logging my breakfast before getting up and it states I am under in calories when the opposite is of course true. Calories out 276, calories in 650 is showing as green when it should be red.

Best Answer

‎04-15-2021 03:14

In response to LiliyaFitbit

‎04-15-2021 03:14

Happy to see it is finally back! 

Best Answer

‎04-15-2021 06:38

In response to Veganistacook

‎04-15-2021 06:38

I finally got it back yesterday on my iPhone 8. Had to go to App Store and update. Sometimes mine double calories a entree. I normal delete all and clear cookies then turn off/on phone. 

Best Answer