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Missing Versa 2 Health & Fitness feature in the app

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‎06-26-2021 07:32 - last edited on ‎06-27-2021 16:21 by

‎06-26-2021 07:32 - last edited on ‎06-27-2021 16:21 by

IOS platform, latest app version (3.43.1 (1057)) and Versa 2 firmware. App has NO OPTION for Health & Fitness Stats. It’s not even listed as a feature in Discovery. 

I have tried restarting the phone, uninstalling and reinstalling the mobile app, resetting my Fitbit, and nothing has made this option available in Discovery. 

Help!!!

 

 

Moderator edit: subject for clarity 

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‎06-27-2021 16:20

‎06-27-2021 16:20

Welcome to the Fitbit Community, @BrightEyesUni.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already an open case with our Support team. I know they will be glad to help you out and provide a solution, please continue working with them. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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