05-29-2017 10:44
05-29-2017 10:44
My last date of my steps is 5/21/2017..... updated app and syncing is not updating
Best Answer06-01-2017 11:13
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06-01-2017 11:13
Hello @ADeaton82, thanks for joining the Fitbit Community, it's great to have you on board. ![]()
Is your tracker unable to sync or have you sync and the information is missing? If it's the latter, please remember that Fitbit tracker can only store up to 7 days of detailed information, meaning that if you didn't update before 7 days have passed the detailed information will be lost and you will only be able to see general data.
If your tracker is not syncing correctly, please check @HelenaFitbit's excellent tips and recommendations that have been proven to be very helpful for many members facing the same situation.
I hope this can be helpful, give it a try and keep me posted in case you need anything else. ![]()
Best Answer