help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing active time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2025 16:22

‎08-28-2025 16:22

My Fitbit showed over 100 minutes of active time yesterday, but my dashboard only indicates 13 minutes.  Interestingly, I updated the iPhone dashboard app yesterday.  Even more interesting, my Fitbit notified me that I had completed 300 minutes of active time this week, but again, the dashboard shows 221 minutes. I'm unable to update the total.   Has anyone seen this behavior?  

Best Answer
0 Votes
1 REPLY 1

‎08-30-2025 12:50

‎08-30-2025 12:50

Hello @Chris739 

I moved your post from the Charge 5 product help forum to the iOS app forum where you're more likely to get a response & help from other iOS users. 

Rieko | N California USA MBG PE

Best Answer
0 Votes