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Missing dashboard data

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‎01-12-2016 00:33

‎01-12-2016 00:33

Several titles are missing from my dashboard and do not appear in the edit field to add.
Steps, sleep time to name the ones I am really interested. Steps and calories burned do not sync either.
I have tried re-installing the app and repairing the Fitbit charge hr, with no change.
It seemed to disappear after s software update.
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1 BEST ANSWER

Accepted Solutions

‎01-12-2016 01:22

‎01-12-2016 01:22

Managed to fix this referencing previous posts and replacing device in the app

View best answer in original post

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5 REPLIES 5

‎01-12-2016 01:22

‎01-12-2016 01:22

Managed to fix this referencing previous posts and replacing device in the app
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‎01-16-2016 07:46 - last edited on ‎03-07-2026 08:43 by Fitbit Moderator

‎01-16-2016 07:46 - last edited on ‎03-07-2026 08:43 by Fitbit Moderator

It's great to hear that is working properly now @Ewe8! If you experiencing this again try logging out from the app and log back in, reboot your phone, double check that your mobile network is working properly now.

Catch you later!  

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎03-14-2016 07:32

In response to MaginB

‎03-14-2016 07:32

The tiles on my dashboard are disappearing daily. The solution can't be to reboot every time. And the missing tiles are not available through the edit function.

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‎04-18-2016 18:00

‎04-18-2016 18:00

I have been trying to try and get the sections back onto my dashboard, but I can't seem to.  I have tried everythign, including shutting it down, and even redownloading it onto my commputer, but it does not seem to work.  The ones I am really interested in, my sleep and steps, have disappeared from the dashboard, and I would like to get it back to look at.

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‎06-01-2016 20:07

‎06-01-2016 20:07

By clicking the 9 squares in the top left corner, you are able to put more titles on your fitbit dashboard.

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