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Missing minutes

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‎06-01-2017 18:29 - edited ‎06-01-2017 18:30

‎06-01-2017 18:29 - edited ‎06-01-2017 18:30

At night while  I am sleeping, my alta HR skips minutes. It shows up to 10-20 minutes blank then starts recording again. Why? Any answers outthere? It worked fine at first. Had it since end of April.

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‎06-02-2017 10:28

‎06-02-2017 10:28

Hey, hey, @Sweetymoss! A warm welcome to you! Heart Woman Tongue When you say blank? Do you mean there is no information during that period? Or does it show that you woke up? 

 

Please add screenshots showing this information so I can see a better picture of your situation and further assist.

 

Let me know! 

Solange | Community Moderator, Fitbit
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