06-01-2017
11:59
- last edited on
06-03-2017
11:01
by
SolangeE
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06-01-2017
11:59
- last edited on
06-03-2017
11:01
by
SolangeE
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My incoming calls and text messages are not showing up on my Charge 2.
Moderator's edit: Edited title for clarity.

06-02-2017
10:48
- last edited on
06-09-2017
08:40
by
Christyan
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06-02-2017
10:48
- last edited on
06-09-2017
08:40
by
Christyan
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Hey, @Vpw! Welcome, welcome! It is nice to see you. If you aren't receiving notifications, try these steps:
1. Turn off Bluetooth.
2. Force quit the Fitbit app.
3. Turn on Bluetooth.
Open the Fitbit app, which will initiate a sync with your tracker. After syncing, you should receive notifications.
If these steps didn't work, try restarting your tracker and then turning notifications off and back on:
To Turn off notifications:
1. In the Fitbit app under device settings, tap Notifications.
2. Tap the three dots in the top right and choose Disable Notifications.
3. Reboot your mobile device.
4. In the Fitbit app under device settings, tap Notifications > turn on the notifications you want to receive.
If you're still not receiving notifications, set up notifications again:
- Disconnect ("unpair") your tracker in your mobile device's Bluetooth settings. The instructions differ by device, but in most cases:
- Tap Settings > Bluetooth and find your tracker in the list of paired devices.
- Tap Forget or Forget Device to unpair your tracker.
- Reboot your mobile device.
- In the Fitbit app under device settings, tap Notifications > turn on the notifications you want to receive.
Keep me posted!
