06-01-2017
11:59
- last edited on
06-03-2017
11:01
by
SolangeE
06-01-2017
11:59
- last edited on
06-03-2017
11:01
by
SolangeE
My incoming calls and text messages are not showing up on my Charge 2.
Moderator's edit: Edited title for clarity.
Best Answer
06-02-2017
10:48
- last edited on
06-09-2017
08:40
by
Christyan
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-02-2017
10:48
- last edited on
06-09-2017
08:40
by
Christyan
Hey, @Vpw! Welcome, welcome!
It is nice to see you. If you aren't receiving notifications, try these steps:
1. Turn off Bluetooth.
2. Force quit the Fitbit app.
3. Turn on Bluetooth.
Open the Fitbit app, which will initiate a sync with your tracker. After syncing, you should receive notifications.
If these steps didn't work, try restarting your tracker and then turning notifications off and back on:
To Turn off notifications:
1. In the Fitbit app under device settings, tap Notifications.
2. Tap the three dots in the top right and choose Disable Notifications.
3. Reboot your mobile device.
4. In the Fitbit app under device settings, tap Notifications > turn on the notifications you want to receive.
If you're still not receiving notifications, set up notifications again:
Keep me posted! ![]()