help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MobileRun recording run as a walk

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2018 13:57 - last edited on ‎08-14-2018 08:02 by Moderator Alum

‎08-13-2018 13:57 - last edited on ‎08-14-2018 08:02 by Moderator Alum

The past few times I've used the app to track my run, it has been saving the activity as a walk. Initially, it was recognizing it as a run but suddenly it switched to a walk. Is there a way to change what the activity is recognized as?

 

Moderator edit: Updated title for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-14-2018 08:01

‎08-14-2018 08:01

Hi there @mbrenn. Good to see you in the Fitbit Community forums! 🙂

 

This sounds pretty strange... Not sure why it would switch itself from tracking a run to traking a walk. What  I can recommend at the moment would be to makes sure you're using the latest version of the Fitbit app and probably to log out of the Fitbit app and log back in. After that, try to track a run  again and see if there's any improvement.

 

Let me know if you need more help.

 

PS. I'm moving your post to the iOS app board for categorization purposes.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes