01-23-2019
21:37
- last edited on
01-24-2019
06:41
by
MarcoGFitbit
01-23-2019
21:37
- last edited on
01-24-2019
06:41
by
MarcoGFitbit
After I added MobileTrack, some of my daily steps were double counted. Is there any way to edit the steps, or remove steps synched from MobileTrack? Now I have some ridiculous badge I didn’t really earn.
Moderator Edit: Clarified Subject.
01-24-2019 06:57
01-24-2019 06:57
Hello @hotnwell, I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums and for sharing your experience with us. Please note that MobileTrack should not duplicate your steps, when you sync your device, the steps tracked by it will replace the ones taken by MobileTrack. Do you have any third-party apps linked to your account? If so, please make sure to force-quit it before syncing your device.
Now, in order to remove the extra steps, please follow these steps:
I hope this can be helpful, give it a try and let us know the outcome.
01-24-2019 08:27
01-24-2019 08:27