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Month bug in iOS app heart rate zones bar graph

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‎12-11-2020 17:43 - last edited on ‎12-13-2020 13:38 by

‎12-11-2020 17:43 - last edited on ‎12-13-2020 13:38 by

I see a strange (presumed) bug in the IOS (v14.2) Fitbit app (v3.35) in the "Minutes in Heart Rate Zones" bar graph monthly view.  First, I force close the app and restart.  I touch the heart rate widget on the home page, navigate to the "Minutes in Heart Rate Zones", expand to full screen, and select 1 Month view.  This initially shows the bar graph for the current month (December, in this case).  I swipe right to view the previous month (November, in this case), but the bar graph is labeled "In Zone October."   If swipe left to the current month and then swipe right again, then the November graph is correctly labeled.  Similarly, October is labeled as September until I swipe left and then right. In fact, If I swipe right over any number (N) of previous months, then all of those months are labeled correctly, but the next month is off by 1.  Months that are correctly displayed stay good until I force quit the app again.  Interestingly, in the situations where the bug occurs, if I swipe really slowly to the previous month, the correct month very briefly appears in the graph label and is then replaced by the incorrect month.

I do not see this but in any other month views (steps, floors, cals, etc.)

FYI, I use Charge 3 v. 28.200C1.88.11, iPhone 8.

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎12-13-2020 13:37

‎12-13-2020 13:37

Welcome to the Fitbit Community, @CurtP.

 

Thank you for sharing the details of the issue you're experiencing. I appreciate your efforts and would like to advise that our team has started releasing a new version of the Fitbit app. As updates come with new features and bug fixes, please make sure you have downloaded the new version once you have it available to see if that changes anything: 

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-15-2020 12:30

In response to LiliyaFitbit

‎12-15-2020 12:30

@LiliyaFitbit...

Thanks for the response.  FYI, I do keep both my Fitbit device and the ios app up to date with a fervor approaching OCD.  In point of fact, an update to the ios app just appeared today and was applied to v.3.36(1013), followed by a restart of the iphone just for good measure.

 

The bug remains as detailed above.

 

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‎05-28-2021 03:54

‎05-28-2021 03:54

Im also experiencing this bug on my iPhone. It is very frustrating that some days of each months are excluded for no reason. Also updated and reinstalled app without any success..... 

 

If this bug doesn’t get solved soon I’ll switch from Fitbit to Apple Watch cuz this bug has been around for quite a while....

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